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Hotmail: A Pioneer in Email Services

Hotmail, now known as Outlook, has a storied history as one of the pioneering email services on the internet. It was founded in 1996 by Sabeer Bhatia and Jack Smith and was one of the first web-based email platforms that allowed users to access their messages from anywhere with an internet connection. Over the years, Hotmail has undergone significant changes and rebranding, culminating in its integration into the Microsoft ecosystem. This article delves into the journey of Hotmail and its transformation into Outlook.

**The Early Days of Hotmail**

Hotmail was an innovative concept when it first emerged. It offered users free email accounts with a web-based interface, which was a revolutionary idea in the mid-1990s. Before Hotmail, email services were typically tied to Internet Service Providers, and users could only access their emails on the computer they were initially set up on. Hotmail changed this by allowing users to log in to their email accounts from any computer with internet access.

The name "Hotmail" was chosen to emphasize the "HTML" (Hypertext Markup Language) component, highlighting its web-based nature. It quickly gained popularity and attracted millions of users. Hotmail's user-friendly interface and accessibility made it a game-changer in the world of online communication.

**Microsoft's Acquisition**

In 1997, just a year after its launch, Hotmail was acquired by Microsoft. This acquisition paved the way for Hotmail to become a part of the Microsoft family of products. It was rebranded as "MSN Hotmail" and later as "Windows Live Hotmail." Despite the name changes, it continued to be a leading email service, with millions of users worldwide.

**Transition to Outlook**

As technology evolved, Microsoft decided to rebrand Hotmail once again, this time as "" This transition aimed to align the email service with Microsoft's broader suite of products, such as Microsoft Office and the Windows operating system. The move was part of a strategy to offer a more cohesive and integrated experience for users across Microsoft's ecosystem. retained many of the features that made Hotmail popular, but with a modernized interface and additional integration with other Microsoft services. Users were given the option to keep their email addresses, ensuring a smooth transition.

**Key Features of Outlook**

Outlook offers several features that make it a compelling email service. These include a clean and user-friendly interface, robust spam filtering, integration with Microsoft Office apps, and the ability to collaborate on documents through OneDrive. Outlook also provides a calendar, task manager, and contacts list, creating an all-in-one productivity platform for users.


Hotmail, now known as Outlook, has come a long way since its inception in 1996. It played a pivotal role in popularizing web-based email services and has continued to evolve under the Microsoft umbrella. Today, Outlook is a versatile email platform with a wide range of features and integration with Microsoft's suite of products. While the name may have changed, the legacy of Hotmail lives on in the form of Outlook, serving millions of users worldwide.